Create an account to get your U.S. shipping address.
Shop at any U.S. stores and ship to your new U.S. address and provide us with your tracking information.
After receiving your invoice, make the required payment.
We then dispatch it by air freight from the USA to Kenya and deliver it to your destination within 7 to 15 business (working) days.
Join our exclusive loyalty program: Savo Rewards
Earn 5% back in Savo Rewards for every shipment
Use your Savo Rewards to pay for any order
Maximize your Savings on big shipments
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Click on the button below to get your personalized U.S. address. Start shopping on websites such as Amazon.com and ship to your personalized U.S. address now. Our U.S. warehouse is open to receive your deliveries Monday to Friday from 9 AM to 5 PM.
We charge $15/Kg based on the higher of the actual or volumetric weight of the package.
Volumetric Weight is calculated as
Length X Width X Height
divided by 366.
366
Because the actual weight is higher than the volumetric weight, the cost of shipping this package is
In the scenario below the package volumetric weight is higher than the actual weight.
Volumetric Weight is calculated as
Length X Width X Height
divided by 366.
366
Because the volumetric weight is higher than the actual weight, the cost of shipping this package is
When your packages arrive at our US warehouse, we do two things: we record the tracking number for each package, and then send you an email alert notifying you of its arrival.
After that, we process your order for shipment to Kenya.
You can choose to have your order processed in one of two ways:
When creating the shipment in your Savo Store account, you will be prompted to make this selection.
We will send you an invoice for your order before we ship your order. Full payment is required before we can ship your order. Once payment is received and your order is shipped, you can expect it to arrive in 7 to 15 Business (working) days.
We always go above and beyond to package your goods as efficiently as possible. We reserve the right to package goods as we see fit. We are required to adhere to certain packaging protocols. While we strive to efficiently consolidate all items within your order, we are not always able to throw all items in your order into one box especially if this is in contravention of packaging guidelines provided to us by the airlines. We recycle and reuse boxes to keep your costs down and to stay as environmentally conscious as possible. If your order arrives at our U.S. warehouse in a torn or damaged box, we will automatically use a different box for shipping.
Our Shipping Only service only provides complimentary insurance on $100 of the value of your shipment. If your shipment has a value greater than $100, kindly email us at customercare@savostore.com to request additional insurance. The cost of insurance is 5% of the value of your shipment, with a minimum insurance charge of $5.00. This protects your shipment from loss while on transit. Kindly note that we do NOT provide any shipment protection coverage for items in our prohibited items list, fragile goods made of glass, ceramics, porcelain, earthenware or stoneware. We also do NOT provide any shipment protection coverage for liquids (including fragrances and lotions) or any goods that may leak or melt on transit.
There are certain items we are unable to ship due to various regulations. Click here to view a full list of prohibited items that we do not ship. If you aren't sure whether we can ship a particular item, please email us before shipping it to our U.S. Address. In the event that an item has to be returned or sent to a different location, we can do this for you at your cost.
Kindly note that any fragile goods made of glass, ceramics, porcelain, earthenware or stoneware are shipped at your own risk. This also applies to goods with liquids or any goods that may leak or melt on transit. The are differences in what is prohibited under our Buy & Ship service and our Shipping Only service. There are certain prohibited items we can ship using our Buy & Ship service based on certain conditions. If you have any questions about this, please feel free to email us.
Savo Store ships fragrances, perfume, cologne, body mists, aftershave, and body care products in aerosol cans such as shaving cream, body spray and hair spray. We ship these products on a weekly basis. While our general delivery timeline is 7 to 15 business days, we promise a delivery timeline of 10 to 15 business days for these products. They must be brand new and factory sealed (never used or opened). Note that we cannot ship any perfume or body care products that are counterfeit or of questionable (unverifiable) origin and quality. We recommend purchasing these kinds of products from well-known and reputable stores. If you have any questions or you need guidance on where to buy these products, kindly email us at customercare@savostore.com and we'll be happy to promptly assist you.
In accordance with airline and transportation regulations, perfumes will be packaged separately from all other products, but within the same Savo Store order number. There is no minimum or maximum quantity requirements.
We reserve the right to refuse to ship products whose authenticity we cannot easily verify. Due to the inherent risk of damage due to aircraft cabin pressurization while on transit, kindly note that we do not provide any shipment protection coverage for any liquids including perfume.